Lost your passkeys and authenticator app?

Send the codes

You need the email account and the phone number saved in your Compass account. If you still have a recovery code or your authenticator app, sign in with it instead.

What happens next: your old passkeys and authenticator app stop working, every other sign-in ends, and for 72 hours some changes wait (email, phone, roles, exporting other people's records) while the account's activity is logged for review.

The Religious Emblems Committee chair, program director, vice chair, and superusers cannot recover this way: another national keyholder authorizes a replacement key. Others without a phone on file: Help.